1. Information we collect
We collect information needed to operate YourBarrio, support customers and local businesses, and keep the marketplace reliable and safe.
- Account basics, such as name, email, password hashes, account preferences, and settings.
- Business profile information, such as business name, contact details, location or service area, verification details, listings, photos, and product information.
- Marketplace activity, such as searches, saves, cart activity, orders, messages, reviews, support requests, and related interactions.
- Device and usage information, such as browser, device type, pages visited, performance logs, and security events.
2. How we use information
We use information to provide the marketplace experience, make local discovery useful, and protect customers, businesses, and the platform.
- Operate the marketplace and maintain account, business, listing, cart, order, messaging, and support features.
- Show relevant nearby businesses, listings, and marketplace results.
- Process orders and support pickup, customer service, and business operations.
- Prevent fraud, abuse, spam, unsafe marketplace activity, and policy violations.
- Improve reliability, performance, product features, search quality, and customer support.
- Communicate account, order, policy, product, and support updates.
- Comply with legal obligations and enforce our terms and marketplace policies.
3. Location information
Location access is optional unless a specific marketplace feature needs it to work. You may manually select a city or location instead of granting device location access.
When you give permission, device location may help show nearby listings and businesses. You can revoke location permission at any time in your device or browser settings.
5. SMS and Mobile Messaging Privacy
If you provide your phone number or consent to receive SMS messages, YourBarrio may use your phone number to send transactional messages in these categories: account verification codes, order confirmations, pickup readiness updates, business order alerts, and order status updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.
Mobile phone numbers and SMS opt-in consent are not shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties for their marketing or promotional purposes.
YourBarrio does not sell SMS opt-in data or consent information. YourBarrio does not share SMS opt-in data or consent information with third parties for their marketing or promotional purposes.
7. Data retention
We keep information only as long as needed for marketplace operation, legal compliance, security, dispute resolution, and business records.
Some records, such as order history, support logs, fraud prevention logs, and transaction records, may be retained longer where required or appropriate.
8. Your choices and controls
You have choices about how your information is used and maintained. Some controls are available directly in YourBarrio, and support can help with custom privacy requests.
- Update account information and preferences.
- Revoke location access in your device or browser settings.
- Opt out of marketing communications where available.
- Request access, export, updates, or deletion of your information.
- Delete your account where supported.
- Contact support for privacy requests that are not available in product settings.
9. Security
YourBarrio uses safeguards designed to protect information, including encryption in transit and at rest where appropriate, role-based access controls, and logging or review of sensitive access.
No system can be guaranteed 100% secure, but we work to protect information and respond responsibly to security concerns.
10. Children's privacy
YourBarrio is not intended for children under 13, and we do not knowingly collect personal data from children under 13.
If you believe a child under 13 may have provided personal information to YourBarrio, contact us so we can review and respond.
11. Changes to this policy
We may update this Privacy Policy as YourBarrio evolves, including to reflect new features, supported locations, security practices, legal requirements, or marketplace operations.
Material changes may be communicated through the site, app, or email where appropriate. The Updated date reflects the latest version of this policy.