1. Information we collect
We collect information needed to operate YourBarrio, support customers and local businesses, and keep the marketplace reliable and safe.
- Account basics, such as name, email, password hashes, account preferences, and settings.
- Business profile information, such as business name, contact details, location or service area, verification details, listings, photos, and product information.
- Marketplace and transaction activity, such as searches, saves, cart activity, business profile views, orders, purchased items, amounts, fulfillment details, messages, reviews, support requests, and related interactions.
- Product feedback you choose to submit, together with limited context such as the page, account type, related marketplace record, device type, browser information, and submission time so we can understand and improve the experience.
- Contact and fulfillment information, such as phone number, email, pickup details, and delivery address or instructions when you provide them.
- Payment-related information, such as payment status, transaction identifiers, refunds, disputes, and payout account status. Payment card details are collected and processed by Stripe rather than stored by YourBarrio.
- Device and usage information, such as IP address, approximate location derived from IP address, browser, device type, operating system, pages visited, referrer, performance measurements, diagnostic logs, security events, and random identifiers used to distinguish business point-of-sale register devices.
2. How we use information
We use information to provide the marketplace experience, make local discovery useful, and protect customers, businesses, and the platform.
- Operate the marketplace and maintain account, business, listing, cart, order, messaging, and support features.
- Show relevant nearby businesses, listings, and marketplace results.
- Process orders and support pickup, refunds, cancellations, disputes, customer service, and business operations.
- Prevent fraud, abuse, spam, unsafe marketplace activity, and policy violations.
- Improve reliability, performance, product features, search quality, and customer support.
- Review product feedback, identify recurring issues or ideas, and prioritize improvements.
- Communicate account, order, policy, product, and support updates.
- Comply with legal obligations and enforce our terms and marketplace policies.
3. Location information
YourBarrio may use approximate city, region, country, and coordinates inferred from your IP address to initialize nearby results. You may also manually select a city or location.
Precise device location is optional and is requested through your browser only when you choose a location feature that uses it. You can revoke location permission at any time in your device or browser settings.
Location searches, map centers, business locations, or device coordinates may be sent to Mapbox, a mapping and location-service provider, to provide maps, geocoding, and nearby results. Your selected or inferred location may be stored in a first-party cookie and browser storage so the marketplace can remember it.
5. Payments and commerce providers
Online card payments are completed through Stripe-hosted checkout. Stripe receives the payment details you enter and may also receive your name, email, billing or delivery address, purchased items, order amount, and YourBarrio transaction identifiers to process payments, calculate tax where enabled, prevent fraud, handle refunds or disputes, and maintain transaction records.
Businesses that enable online sales use Stripe Connect. Stripe may collect identity, business, banking, tax, and verification information directly from the business to establish and administer its connected account and payouts. YourBarrio receives account and capability status and related identifiers, but does not receive full bank-account or payment-card numbers through these flows.
6. SMS and Mobile Messaging Privacy
If you provide your phone number or consent to receive SMS messages, YourBarrio may use your phone number to send transactional messages in these categories: account verification codes, order confirmations, pickup readiness updates, business order alerts, and order status updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.
Mobile phone numbers and SMS opt-in consent are not shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties for their marketing or promotional purposes.
YourBarrio does not sell SMS opt-in data or consent information. YourBarrio does not share SMS opt-in data or consent information with third parties for their marketing or promotional purposes.
8. Data retention
We keep information only as long as needed for marketplace operation, legal compliance, security, dispute resolution, and business records.
Some records, such as order history, support logs, fraud prevention logs, and transaction records, may be retained longer where required or appropriate.
9. Your choices and controls
You have choices about how your information is used and maintained. Some controls are available directly in YourBarrio, and support can help with custom privacy requests.
- Update account information and preferences.
- Revoke location access in your device or browser settings.
- Opt out of marketing communications where available.
- Request access, export, updates, or deletion of your information.
- Delete your account where supported.
- Contact support for privacy requests that are not available in product settings.
10. State privacy rights
Residents of certain U.S. states may have additional privacy rights where required by applicable law. Depending on the law and whether it applies to YourBarrio, those rights may include requesting access to, correction of, or deletion of personal information, or information about how personal information is collected, used, or disclosed. These rights may be subject to verification, exceptions, and other legal limitations.
California law includes specific disclosures concerning the sale or sharing of personal information. YourBarrio does not currently sell personal information or share personal information for cross-context behavioral advertising. Based on current practices, the product does not provide a “Do Not Sell or Share My Personal Information” link. You may contact us using the methods below with questions or requests, and YourBarrio will respond as required by applicable law.
11. Security
YourBarrio uses safeguards designed to protect information, including encryption in transit and at rest where appropriate, role-based access controls, and logging or review of sensitive access.
No system can be guaranteed 100% secure, but we work to protect information and respond responsibly to security concerns.
12. Children's privacy
YourBarrio is not intended for children under 13, and we do not knowingly collect personal data from children under 13.
If you believe a child under 13 may have provided personal information to YourBarrio, contact us so we can review and respond.
13. Changes to this policy
This Privacy Policy is effective September 2026.
We may update this Privacy Policy as YourBarrio evolves, including to reflect new features, supported locations, security practices, legal requirements, or marketplace operations.
Material changes may be communicated through the site, app, or email where appropriate. The Updated date reflects the latest version of this policy.